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Passengers
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Operations & Safety
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Personal License & Training
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Rules & Regulations

Passengers

The right preparation is necessary to ensure a smooth and pleasant journey. This page contains information for your journey including how to make a booking, travel documentation, dangerous goods and advice for travel related problems.


Plan a Trip

Guidance to ensure you have the right documents such as valid passport and the relevant visas.

On the Aircraft

Guidance for staying safe and healthy during your flight. This section also includes information on disruptive passengers.

Travel Problems

Guidnance on flight cancellations, flight delays, denied boarding, passenger rights and tips on how to make a complaint.

Important Links